Profile

County Offaly Citizens Information Services Ltd. was established in 1999, as a non-profit Company, Limited by Guarantee and with Charitable Status in tax law.  This brought together two already existing Citizens Information Centres, Tullamore and Edenderry respectively under a Board of Management. A third office in Birr was later incorporated into the company in 2001.

The Service is funded by the Citizens Information Board.

County Offaly Citizen Information Services  (Offaly CIS) provides individuals with information and advice on all your rights and entitlements.  Currently Offaly Citizens Information services have 3 main Offices, Tullamore, Edenderry and Birr, with an outreach in Clara. Currently the service employs one full time manager, 10 part-time staff and 6, of which fall under the community employment scheme which are essential to the service.  Also, Offaly CIS has 56 fully qualified volunteer information providers who offer an average 2.5 hrs of service to Offaly CIS per week.  The service is free, confidential and independent and is part of a network of over 80 centres throughout the country.

Mission Statement

“Empower all individuals to access their rights and entitlements by providing a free, confidential, independent, and impartial information, advice and advocacy service which is comprehensive, of the highest quality and equally accessible for all”

Values

•     We believe that access to free information is a basic right of all individuals

•     We value and respect the diversity of our customers and their individual needs

•     We will act professionally at all times and will treat all individuals with equality, dignity and confidentiality

•     We will provide a highly accessible, customer-focused service – placing particular emphasis on meeting the needs of marginalized groups and individuals including self advocacy, representation advocacy and referral where necessary

•     Our staff and volunteers are key to the service we provide. We will support their learning and development to achieve excellence in our service.

•     We will work in partnership with other local organisations to support easy access to information for our customers

Company Information

Bankers:
Allied Irish Bank, 5/6 William Street Tullamore

Auditors:
Raymond Allen & Co.  Certified Public Accountants and Registered Auditors

Company Registration Number: 316292

Registered Office: Bridge Centre, Tullamore, Co. Offaly

Company Secretary: Susan Ryan

Registered Charity Number:  CHY 13372

Offaly CIS Board of Management

 Centre Staff